Account Deletion Policy

1. Introduction

PulseLink Technologies values your privacy and control over your personal information. This policy outlines the process and consequences of deleting your PulseLink Technologies account, whether accessed through our web application or mobile apps.. These Terms and Conditions (the “Terms”) govern your access and use of the applications. By accessing or using the applications, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the applications.

2. Initiating Account Deletion

  • Web Application: Log into your PulseLink Technologies account via the web application. Navigate to the “Account Settings” section (usually found under your profile icon or name). Locate and click the “Delete Account” option.
  • Mobile Application: Open the PulseLink Technologies app. Access the settings or profile menu. Find and select the “Delete Account” or similar option.

3. Identity Verification and Confirmation

  • Verification: To protect your account’s security, we require identity verification before proceeding with deletion. You may be asked to:
    • Enter your PulseLink Technologies password.
    • Provide answers to security questions associated with your account.
    • Verify your identity via a one-time code sent to your registered email or phone number.
  • Confirmation: Upon successful verification, you’ll be presented with a final confirmation screen. This screen will clearly explain the irreversible nature of account deletion and its consequences. Carefully review this information before proceeding.

4. Consequences of Account Deletion

  • Data Removal:
    • Personal Information: We will delete most personal information associated with your account, including your name, email address, profile picture, and user-generated content (e.g., posts, comments).
    • Account Activity: Your account history, preferences, settings, and other usage data will be removed.
    • Retention for Legal Purposes: Some data may be retained in an anonymized or aggregated form for legal, security, or analytics purposes. This may include financial transaction records or data necessary for regulatorycompliance.
  • Irreversible Action: Account deletion is permanent. Once the process is complete, your account and its data cannot be recovered.
  • Subscriptions and Services: Any active subscriptions or paid services linked to your PulseLink Technologies account will be terminated. Please ensure you cancel these separately to avoid future charges.

5. Deletion Timeline

  • Processing Time: Account deletion may take some time to complete fully. We strive to process requests promptly but cannot guarantee an exact timeframe. You will receive a confirmation email once the process is finalized.
  • Immediate Actions: Certain actions, such as removing your public profile and content from PulseLink Technologies platforms, may take effect immediately upon your confirmation of the deletion request.

6. Exceptions and Data Retention

  • Legal Obligations: PulseLink Technologies may retain certain data as required by law, court order, or to comply with legal processes.
  • Dispute Resolution and Security: We may temporarily retain data to resolve disputes, investigate security incidents, or enforce our Terms of Service.

7. Reactivation and Data Recovery

  • Reactivation Policy: If you decide to rejoin PulseLink Technologies after deleting your account, you will need to create a new account.
  • Data Recovery: Deleted data cannot be recovered, even if you create a new account.

8. Contact and Support

  • Questions and Concerns: If you have any questions or concerns about our account deletion policy or the deletion process, please contact PulseLink Technologies customer support through the channels provided on our website or app.

Additional Notes:

  • Children’s Privacy: If you are a parent or guardian and believe your child has created a PulseLink Technologies account without your consent, please contact us immediately.
  • Changes to Policy: This policy may be updated from time to time. We encourage you to review it periodically.
  • Data Protection Regulations: Ensure your policy complies with applicable data protection regulations (e.g., GDPR, CCPA).
  • Communication: Clearly communicate the policy to users during the account creation process and make it easily accessible within the app.