Personal Data Protection Act (PDPA) Notice for PulseLink Digital Sdn Bhd

Effective Date: January 2025

PulseLink Digital Sdn Bhd (“PulseLink”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers, employees, and other individuals whose personal data we collect and process. This PDPA Notice (“Notice”) describes how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) (“PDPA”).

1. Personal Data We Collect

We may collect a variety of personal data about you, depending on your interaction with us. This may include:

• Contact information (name, email address, phone number, mailing address).
• Identification information (identification number, passport details).
• Employment information (resume, job title, salary information).
• Transaction information (purchase history, payment details).
• Device information (IP address, device type, operating system).
• Any other personal data you provide to us through our website, forms, applications, or interactions with our representatives.

2. How We Use Your Personal Data

We use your personal data for a variety of purposes, including:

• Providing and fulfilling our products and services.
• Processing your transactions and orders.
• Responding to your inquiries and requests.
• Sending you marketing and promotional communications (with your consent).
• Analyzing data to improve our products and services.
• Complying with legal and regulatory requirements.

3. Disclosure of Your Personal Data

We may disclose your personal data to third-party service providers who assist us in providing our products and services. We will only disclose your personal data to these providers under strict contractual obligations that require them to protect your data privacy.

We may also disclose your personal data if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect our rights and property, or ensure the safety of others.

4. Your Rights

Under the PDPA, you have certain rights regarding your personal data. These rights include:

• The right to access your personal data.
• The right to rectify any inaccuracies in your personal data.
• The right to request the erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to withdraw your consent (where applicable).

5. Data Retention

We will retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. Once your personal data is no longer required, we will take steps to securely delete or anonymize it.

6. Contact Us

If you have any questions or concerns about our PDPA Notice or how we handle your personal data, please contact us at:

• Email: ask@thepulselink.io
• Phone: +60 3 2779 1114
• Address: Unit 3.07, Level 3, KL Gateway Mall, No. 2 Jalan Kerinchi, 59200 Kuala Lumpur

7. Changes to this Notice

We may update this Notice from time to time to reflect changes in our data privacy practices. We will post the updated Notice on our website and notify you of any material changes.

This Notice is intended to provide a summary of our data privacy practices. For more detailed information, please refer to our full Privacy Policy available on our website.